TERMS AND CONDITIONS
TERMS OF WEBSITE USE
As the information, products and services contained within this site relates to licensed premises, You must be 18 years of age or older to make a purchase. These premises require a valid driver’s license, passport or proof of age to prove you are over 18 years of age. You may need to present this proof at the premises to obtain admission.
INFORMATION ABOUT US
Mogozoo.com.au is a site operated by Mogo Zoo Pty Ltd. We are registered in Australia under ACN 085 575 006. Our ABN is: 79 085 575 006.
ACCESSING THE SITE
Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice (see below). We will not be liable if for any reason the Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Site, or our entire site, to users who have registered with us.
You must take appropriate security measures to prevent unauthorized disclosure of your user name and password and you must notify us immediately if your password becomes known to any unauthorized user.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.
You must not use any part of the materials on the Site for commercial purposes without obtaining a license to do so from us or our licensors.
The information contained within this Site (including programming scripts, graphics and logos) are copyright of "Company" and its affiliates.
The trademarks appearing on this Site are primarily trademarks of "Company". Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the express written permission of "Company" or the third party owner.
RELIANCE ON INFORMATION POSTED
Mogo Zoo Pty Ltd does not guarantee the accuracy of information on the Site.
Mogo Zoo Pty Ltd does not accept liability for any reliance made upon information on the Site.
Before acting in relation to information on the Site Mogo Zoo Pty Ltd encourages that a viewer seeks third party verification of such information.
The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
(1) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
(2) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
You may use the Site only for lawful purposes. You may not use the Site:
in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); or
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our terms of website use;
not to access without authority, interfere with, damage or disrupt any part of the Site including;
any equipment or network on which the Site is stored;
any software used in the provision of the Site; or
any equipment or network or software owned or used by any third party.
SUSPENSION & TERMINATION POLICY
Mogo Zoo Pty Ltd holds the exclusive right to determine, at its sole discretion, whether there has been a breach of these terms and conditions. If it is deemed by Mogo Zoo Pty Ltd that a breach of these terms has occurred, Mogo Zoo Pty Ltd has the right to take any action that is reasonable.
immediate, temporary or permanent withdrawal of your right to use the Site;
immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;
issue of a warning to you;
legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
further legal action against you; or
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
INITIATING BOOKINGS & GUESTS POLICY
To initiate a booking, you may be required to provide valid identification and the relevant receipt number of the booking. If you do not provide valid identification and the relevant receipt number, you may not be entitled to access the booking.
Any person listed as a guest on a booking can initiate the booking at the discretion of the venue. "Company" advises that in order for your guests to initiate the booking, they provide a copy of the relevant receipt number of the booking and a valid identification.
ACCOUNTS, PAYMENTS & REFUND POLICY
There are two ways to pay for a booking. You can either make a direct payment for each booking individually or you can upload credit to an account from which you can allocate funds to bookings. To make a payment you can use either a credit card or a debit card (Roller only accepts Visa and Mastercard).
You will be provided with an automatically generated email receipt of all monetary transactions made through Roller.
Upon making a direct payment for an online booking, or using existing credit that has been uploaded to your account, you will be charged a 3% transaction fee that is not recoverable under any circumstances.
If you upload credit, the amount will remain in your account until such time as it is either used by you for a booking or withdrawn by you (see withdrawals below). This account will also be used for any refunds that you may be entitled to (see refunds below).
Cancelling/rescheduling an existing booking can be done up to 7 days prior to your book date. If another date cannot be chosen at the time, a voucher/s can be issued to book at a later date at your convenience. Vouchers have a 12 month expiry.
Bookings cancelled within 7 days of your booking date will result in forfeiture of 100% of the full fee. No transfer of booking date will be offered (with the exception of medical & other emergencies in which case you will be asked to provide supporting documentation).
If you miss your booked time as a result of being late or through simply not showing up, you will not be permitted to re-schedule and you will forfeit any monies paid.
Heavy rain, high wind or electrical storms may require the rescheduling/cancellation of a booking. Refunds for booking cancellations due to weather conditions are decided upon and approved solely by the Mogo Zoo.
If you are entitled to a refund, the amount of refund will be credited directly to this account. You can check the status of your account balance at all times by logging into your account. Alternatively, you can email Roller directly if you have any queries regarding your account status (firstname.lastname@example.org).
All unused funds in your account are held on trust for you by Roller until such time as you decide to withdraw those funds or use them to pay for a booking.
Booking Over The Phone/E-mail
Deposits or full payments can be paid via Cash, Bank Transfer or Credit Card/Debit Card. The amount required is dependent on the terms of the reservation. If you require a receipt, please request directly from “Company” by contacting email@example.com.
All cancellation and refund policies are provided to you prior to you confirming your booking and also in the booking confirmation email that is sent to you via email.
If you have a dispute regarding the amount of the refund given to you, you will be required to resolve the issue directly with "Company". "Company" has all rights to reject and evict you from their premises at their discretion.
In cases where a refund has been made, and "Company" the amount refunded was incorrect, "Company" reserves all rights to amend this transaction at its discretion.
“Company” retains the right to refuse entry if they form the view that you are either intoxicated or have not complied with our terms and conditions of entry. Making a booking on the “Company” platform does not entitle you to automatic entry. By making a booking on Company” you accept and acknowledge the risk that you may be refused entry for failure to comply with the terms of entry and conditions of the venue of your booking.
“Company” also retains the right to evict you from their premises if they form the view that you are intoxicated or have not complied with their terms and conditions. Making a booking in no way limits or restricts this right. By making a booking with “Company” you accept and acknowledge the risk that you may be evicted from the venue for failing to comply with the terms of entry and conditions of that venue.
If you have an issue or complaint regarding the terms and conditions of entry o, the onus is on you to make such a complaint directly to firstname.lastname@example.org.
INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE
All information that is required during the registration of members will be stored on our database.
"Company" may use this information at anytime provided the purpose of use is sufficiently relevant to the ongoing operation of Mogo Zoo Pty Ltd. "Company" has rights to use the information for your booking at their discretion. This information includes; full name, email address, contact number and other details specific to your booking.
Becoming a member in no way restricts the right of "Company" to refuse entry if it forms the view that you have not complied with its terms and conditions of entry. These conditions may include but are not limited to; restrictions on age, dress and general presentation requirements, a minimum spend, a maximum number of guests, a set ratio of females to males.
By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may have committed a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.
LINKING TO THE SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on the Site other than that set out above, please address your request to email@example.com.
LINKS FROM THE SITE
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The Terms and Conditions are governed by the laws of of Victoria. By using this site, you irrevocably and unconditionally submit to the non-exclusive jurisdiction of this State.
All monetary values on the website will be in Australian Dollars (AUD) unless otherwise stated.
Minimum Booking Cost - The minimum dollar amount (not including the 3% transaction fee) that is required to make the booking at the venue. This amount includes and is reflective of an increase in the number of guests you select and whether you require access to the VIP area of a venue.
If you have any concerns about material which appears on the Site, please contact firstname.lastname@example.org.
Thank you for visiting the Site.